Help Centre

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Guidance on UKCA compliance, how the CertHub app and certificates work, and who we are.

Getting started with UKCA

New to toy compliance, or not sure where to start? This is the place to begin.

New to UKCA compliance? Start hereThe full 5-step journey from "is it a toy?" to building your Technical File. Is it a toy?Work out whether your product is legally considered a toy. Understand UKCA and EN71A plain-English overview of UKCA and what EN71-1, EN71-2 and EN71-3 cover. Test your finished productComplete the applicable EN71-1 mechanical checks and EN71-2 flammability assessment. Gather material evidenceUnderstand the EN71-3 evidence needed for filament and other accessible materials. Build and maintain your Technical FileBring your risk assessment, testing, material evidence and records together.

The CertHub app & certificates

Everything about the Technical File Builder app and our EN71-3 certificates.

About the appWhat the Technical File Builder does and how it brings everything together. How our EN71-3 certificates workHow we test, what representative CMYK testing means, and what a certificate does and doesn't cover. Find a certificateBrowse by brand, find a component, or request one if it's not there yet.

About us

Who we are, how we work, and how to reach us.

Our storyWhy we started 3D CertHub and how it's grown. BSI Membership & Primary Authority PartnershipWhat these two relationships mean, and how they help you trust what we do. Contact usTell us what you need help with and we'll show you the right form.